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Counseling & Education

Credit Report Counseling

Many benefits go along with a good credit score - lower borrowing costs, decreased insurance rates and better credit offers. Understanding the information on your credit report and how it impacts your finances is a critical step in managing your finances.

During the session you and your counselor will:

  • Review your tri-merged report from the 3 major credit reporting agencies, (Experian, Equifax, and TransUnion) including your credit score.
  • Discuss each component of the report to be sure you understand all the information presented on your report and the importance of it.
  • Provide instruction on how to resolve any erroneous information on your report.
  • Develop an action plan to either improve your creditworthiness, or continue maintaining good credit so you can achieve your financial goals.

There is a fee for this one-hour session: $65 for an indvidual; $75 for a couple for a joint report.

Call 800-989-2227 to schedule an appointment. Credit report counseling is only offered in-person at one of our 13 convenient locations. This one-on-one counseling service is available in English, Spanish, Chinese.